Based on recent customer reviews, Thusano Group is valued as a dependable telecoms and connectivity partner for South African businesses. Clients repeatedly single out Hugo Erasmus, alongside Sean, Shaheen, Matthew, Jonty and Alex, for prompt, knowledgeable assistance with wifi, telephone lines and printers. Reviewers describe issues being escalated and resolved within minutes, clear and courteous communication, and a willingness to go the extra mile. Several long-standing customers, some approaching ten years, highlight stable service, consistent support and good value for money, and recommend the team to other businesses.
TrustIndex
8.6
Ranking
#4
in Fibre & Broadband
Reply Time
3h 42m
NPS Score
100
Recommended: Very Likely
Nov '25 - Oct '26
Frequently Asked Questions About Thusano Group
What do customers say about Thusano Group?
Based on recent customer reviews, Thusano Group is valued as a dependable telecoms and connectivity partner for South African businesses. Clients repeatedly single out Hugo Erasmus, alongside Sean, Shaheen, Matthew, Jonty and Alex, for prompt, knowledgeable assistance with wifi, telephone lines and printers. Reviewers describe issues being escalated and resolved within minutes, clear and courteous communication, and a willingness to go the extra mile. Several long-standing customers, some approaching ten years, highlight stable service, consistent support and good value for money, and recommend the team to other businesses.
Is Thusano Group trustworthy?
Thusano Group has a TrustIndex of 8.6 out of 10 on Hellopeter, based on 27 reviews in the last 12 months. Hellopeter has tracked Thusano Group across 535 total reviews. How is the TrustIndex calculated? →
Recent reviews (27)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Dec 2025
Excellent service
Excellent service from installation through to after-sales support. Communication is clear, professional, and consistent, and the team is always available and willing to assist. Highly recommended!
1 reviews | Active since Dec 2025
Excellent service
Excellent service from installation through to after-sales support. Communication is clear, professional, and consistent, and the team is always available and willing to assist. Highly recommended!
1 reviews | Active since Nov 2019
Thusano telephone system
I'm extremely happy with the service I receive from Thusano! Their team is professional, friendly, and always willing to go the extra mile to make sure everything is taken care of. The service is always excellent, and I truly appreciate their dedication and commitment to customer satisfaction. I would highly recommend Thusano to anyone looking for great service!
1 reviews | Active since Nov 2019
Thusano telephone system
I'm extremely happy with the service I receive from Thusano! Their team is professional, friendly, and always willing to go the extra mile to make sure everything is taken care of. The service is always excellent, and I truly appreciate their dedication and commitment to customer satisfaction. I would highly recommend Thusano to anyone looking for great service!
1 reviews | Active since Mar 2022
**Excellent Service from Hugo and Peidro at Thusano!**
⭐⭐⭐⭐⭐ **Excellent Service from Hugo and Peidro at Thusano!** A big thank you to Hugo and Peidro from Thusano for their outstanding service! They are always friendly, professional, and willing to help. Any issues are sorted out immediately and efficiently, with no hassles. It's a pleasure dealing with such a reliable and helpful team. Highly recommended!
1 reviews | Active since Mar 2022
**Excellent Service from Hugo and Peidro at Thusano!**
⭐⭐⭐⭐⭐ **Excellent Service from Hugo and Peidro at Thusano!** A big thank you to Hugo and Peidro from Thusano for their outstanding service! They are always friendly, professional, and willing to help. Any issues are sorted out immediately and efficiently, with no hassles. It's a pleasure dealing with such a reliable and helpful team. Highly recommended!
1 reviews | Active since Oct 2026
Great service,excellent team.
Our experience with Thusano group has been awesome, their service is excellent.The team that services us, is Hugo,Charlè and Mathew. Whenever we log a call they assist us on time. I recommend them with no hesitation.
1 reviews | Active since Oct 2026
Great service,excellent team.
Our experience with Thusano group has been awesome, their service is excellent.The team that services us, is Hugo,Charlè and Mathew. Whenever we log a call they assist us on time. I recommend them with no hesitation.