THE TECH GURU
Claimed Business
|3.7|9 Reviews (last 12 months)|This business does not respond to reviews
THE TECH GURU
Claimed Business
|3.7
9 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
0Likely
NPS Score
0
Recommended: Likely
Review Distribution
3.7|9 Reviews
Dec '25 - Sep '26
Recent reviews (9)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceKA
Kippie A
1 reviews | Active since Jul 2013
15 Jun 2026, 17:14
Best IT CONSULTANTS IN PRETORIA!
Tx Tech Tech👏🏻‼️ ....within 2 hours after making contact with you, Steve arranged with Wilhelm for assistance.... Now.... 2 hours later, everything is solved due to your competent IT ASSISTANTS AND EXTREMELY GOOD CUSTOMER MANAGEMENT & SERVICE! I salute TECH TECH!!
Helpful (0)
|Replies (0)KA
Kippie A
1 reviews | Active since Jul 2013
15 Jun 2026, 17:14
Best IT CONSULTANTS IN PRETORIA!
Tx Tech Tech👏🏻‼️ ....within 2 hours after making contact with you, Steve arranged with Wilhelm for assistance.... Now.... 2 hours later, everything is solved due to your competent IT ASSISTANTS AND EXTREMELY GOOD CUSTOMER MANAGEMENT & SERVICE! I salute TECH TECH!!
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Replies (0)sN
simone N
1 reviews | Active since May 2026
29 May 2026, 16:04
Online Tech Guru *****
We ordered and paid in full for 2 iPhone 17 Pro Max devices from Tech Guru. After payment was made, delivery was repeatedly delayed with constant excuses such as “I have it in my hand now”, “I’m sending it today”, and “I’ll send it tomorrow.” This continued for more than two weeks without any devices being delivered. Communication then became increasingly difficult. Some of the numbers we used to follow up were blocked, and we were told they would only communicate with one person. More promises were made, including offering extra items as an apology for the inconvenience, but nothing was ever delivered and communication has now completely stopped. At this stage we have paid for goods that were never supp**** and have been left without proper communication, delivery, or refund. We strongly advise anyone considering doing business with this company to proceed with caution until this matter is resolved. Contact details provided by the company: WhatsApp: +***5 Email: *** Address: Postlink The Marc, 129 Rivonia Rd, Sandown, Sandton, 2196
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simone N
1 reviews | Active since May 2026
29 May 2026, 16:04
Online Tech Guru *****
We ordered and paid in full for 2 iPhone 17 Pro Max devices from Tech Guru. After payment was made, delivery was repeatedly delayed with constant excuses such as “I have it in my hand now”, “I’m sending it today”, and “I’ll send it tomorrow.” This continued for more than two weeks without any devices being delivered. Communication then became increasingly difficult. Some of the numbers we used to follow up were blocked, and we were told they would only communicate with one person. More promises were made, including offering extra items as an apology for the inconvenience, but nothing was ever delivered and communication has now completely stopped. At this stage we have paid for goods that were never supp**** and have been left without proper communication, delivery, or refund. We strongly advise anyone considering doing business with this company to proceed with caution until this matter is resolved. Contact details provided by the company: WhatsApp: +***5 Email: *** Address: Postlink The Marc, 129 Rivonia Rd, Sandown, Sandton, 2196
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Replies (0)SR
Siambonga R
1 reviews | Active since Sept 2020
26 May 2026, 13:30
Tech Guru ****
I ordered a Samsung S25 from Tech Guru (https://tech-guru.co.za/, an online electronics retailer focused on new and certified pre-owned mobile phones and consumer tech.) on 13 January 2026 and was promised delivery on 16 January 2026. The phone was not delivered on the agreed date and I requested a refund and forwarded my banking details as requested by Mr Dian Mohammed. Since then, I have received vague responses, broken call-back promises, and now my calls and texts on WhatsApp are not being answered at all. This is some of the worst customer service I have experienced. There is absolutely no transparency, no accountability, and no respect for customers after taking their money. If you cannot deliver orders or communicate honestly with customers, you should not be selling products online. I strongly advise people to think twice before ordering from Tech Guru.
Helpful (0)
|Replies (0)SR
Siambonga R
1 reviews | Active since Sept 2020
26 May 2026, 13:30
Tech Guru ****
I ordered a Samsung S25 from Tech Guru (https://tech-guru.co.za/, an online electronics retailer focused on new and certified pre-owned mobile phones and consumer tech.) on 13 January 2026 and was promised delivery on 16 January 2026. The phone was not delivered on the agreed date and I requested a refund and forwarded my banking details as requested by Mr Dian Mohammed. Since then, I have received vague responses, broken call-back promises, and now my calls and texts on WhatsApp are not being answered at all. This is some of the worst customer service I have experienced. There is absolutely no transparency, no accountability, and no respect for customers after taking their money. If you cannot deliver orders or communicate honestly with customers, you should not be selling products online. I strongly advise people to think twice before ordering from Tech Guru.
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