Zero support and automatic closed fault references.

For a week I have been trying to log a fiber internet problem.

I did this first by phoning 10210. After holding on for 30 minutes- zero luck.,

Using their telkom app, I log a fault. Only to have the fault reference closed the next day, notified each time by an sms. This I have been repeating for a week now. No joy. No internet.

Next week I will research if there are maybe a different company to provide fiber internet connection, and never do business with telkom again..