ZERO STARS FOR TELKOM!

This is the second time i have dealt with Telkom. I thought i would give them a second chance, hoping their service had changed, however i was sadly mistaken.

I have moved premises and tried to cancel my telkom account. i sent through the cancellation form in October and today received a call from DC Fourie Attorneys asking if i had made payment of the outstanding amount. I was not aware that i had been handed over and apparently DC Fourie deals in SMSes, which in my opinion is not how Attorneys should be communicating.

I find this absolutely outrageous as i tried to have my account closed, but as i am already aware, through previous attempts, it is IMPOSSIBLE to close an account with Telkom.

I tried to contact DC Fourie again after i had calmed down and their phones are engaged! I still have yet to have any further communications from them as they said they would do.

I will NEVER use Telkom again and am advising everyone i know to not use them either! Something needs to be done as this kind of service is unacceptable!

I will not pay for a product that i have cancelled and am no longer using!