1 reviews | Active since May 2016

09 May 2016, 09:35

Zero service Telkom Business

<p>I logged a fault with Telkom business online and &nbsp;(10217-call centre) &nbsp;9 days ago . I have called 10217 everyday now and I was told a supervisor woulr contact me via my cell phone on Friday 6th May 2016 .....which never happened . The fault is logged and it has beeen escalated at least three times now . Apparently a service technician has been assigned . We are on day 10 now without internet or phone . A business cannot run like this !!!</p>

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Replies (1)
Telkom
Telkom's reply09 May 2016, 12:52
Official

Good day digby-ryder

Thank you for making contact with us. Please provide your affected line number and contact number, by sending a private message or e-mailing us at ***, for our team to assist.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.