1 reviews | Active since Feb 2012
Zero service delivered
Since last Thursday we have had no internet connection and a terrible phone line. Due to various issues our internet provider reported the fault to Telkom on Saturday on our behalf. When I contacted them myself on Sunday to query when we can expect the issue to be sorted, the call centre person was not helpful at all. She could not even give me a turn around time. I need to be back online ASAP but Telkom could not be bothered. Zero service delivery ethics.
Hi fazlyn.fc,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Hi fazlyn.fc,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Hi fazlyn.fc,
I was not able to follow up with this query, as the affected no was not provided.
Please respond privately, with the affected no, and we will look into this.
Regards
Igsaan
Telkom Social Media Team
Best regards,
Hi fazlyn.fc,
I was not able to follow up with this query, as the affected no was not provided.
Please respond privately, with the affected no, and we will look into this.
Regards
Igsaan
Telkom Social Media Team
Best regards,