1 reviews | Active since Aug 2016

27 May 2017, 14:21

Zero Service - Cancellation Request Ignored - Deducting funds for services no longer used.

<p>I have recently moved two premises and thus canceled my services at theses premises by following all the prescribed cancellation procedures. Yet you still bill me three months after cancellation has been served?</p> <p>I have been into a store, completed the cancellation forms, took a copy, sent them in again for good measure and escalated to 10210. You are still billing me after numerous follow-ups on confirmation that the services have been canceled. </p> <p>In my view, the debit order deductions made by you after the 30 day cancellation notice period are ********. Since I have given you ample opportunity to correct this with no result it appears my only option is to take legal action. </p>

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