ZERO service

I have been trying for over a week to get a response from Telkom to help me move my ADSL line. I've tried the call center twice, which leaves me on hold for at least 20 minutes - this costs me money as I have no telkom phone line to make the call with.<br> I then submitted 2 requests online for the line moving which said 2/3 day response time. Needless to say there has been no response.<br> I then tried the chat line. No response to my queries and no response from the \Call Me Back"button.<br> If your service was any good"