Zero service

WOW! It is no surprise that this is again a last resort to get a response from Telkom. I have been struggling to get a service technician out to inspect the ADSL line. I am on contract and obliged to pay my R899 per month for a 10 gig line where the testing has shown that the speed on this line is NEVER over 4,5. What am I paying for then?<br> <br> Numerous calls and Facebook emails to their call center have been responded to, but nothing resolved. It does not help the call center says they will send some one out and then nobody arrives. Or they do arrive unannounced on a public holiday!! <br> <br> This has been going on back and forth since 10 September. That's almost a month!!! Pathetic.