Zero service

So once again, I'm needing to complain about Telkom. Over a week ago, my ADSL line was suddenly suspended with no reason given. Upon my own investigation, I found that my old ISP had handed the line back to Telkom. However, Telkom being the rocket Scientists they are, downgraded my line to a voice line. Then, they proceeded to blame my old ISP and then, even my new ISP. After much frustration (45 mins on hold) and days of waiting, my data line was restored. But there's no happy ending. Instead of returning my line back to its original state, the aforementioned rocket scientists gave me a 2 meg line instead of the 4 meg I've had for the last three years. Now, I have Tariq giving me a lame story that it's my new ISP who's meant to upgrade the line speed but my ISP says they can't take control of my line as Telkom still has a pending order on it. Telkom, surprise surprise says it's not them (when Tariq bothers to respond to my mails). It's very clear Telkom just doesn't give two hoots about their customers and it's easier to just pass blame instead of doing their actual jobs. <br> I want what I'm paying for and I want it NOW!!!