GW
Gerald W

1 reviews | Active since May 2015

08 Jun 2016, 09:16

Zero responses, Still being charged for DSL service which I cancelled last year

<p>I Cancelled my DSL subscription service in September 2015. I'm STILL being charged for it to date despite calling in to try get a hold of someone who could help me. </p> <p>I've now also been bounced between various billing departments who can't or won't help me and have been given dead numbers to call regading billing disuptes. Emails go unanswered. </p> <p>When I refused to pay the cancelled DSL service my entire line was suspended and then I was charged fully for a suspended line. </p>

0
Replies (1)
Telkom
Telkom's reply08 Jun 2016, 12:43
Official

Hi JerriZA

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you.


We really do apologize for any inconvenience we have cause to you.


Your reference number is: AI***

Regards
Luleka
Telkom Social Media Team