PH
Peter H
1 reviews | Active since Dec 2015
15 Dec 2015, 14:42
ZERO RESPONSE TO ADSL LINE FAULT REPORTS
Our Business ADSL Data and Voice line went down over a week ago...We reported it immediately and have been following up with the Telkom Faulty line call centre on a Daily basis...every day they promise immediate action...only problem being that to date Zero has been done to rectify the situation.<br> How are we supposed to run a business without e-mail orders and in and outgoing calls??????
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Telkom's replyOfficial
15 Dec 2015, 14:55Hello Peter Han****s,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM178588
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM178588
Regards
Narriman
Telkom Social Media Team
Telkom's reply15 Dec 2015, 14:55
Official
Hello Peter Han****s,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM178588
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM178588
Regards
Narriman
Telkom Social Media Team