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Daniel E
1 reviews | Active since Oct 2012
07 May 2015, 20:04
ZERO response from Telkom Mobile
Telkom mobile did not provide any feedback when a new cell phone contract was app**** for despite multiple social media requests and countless emails. I then tried through the official telkom mobile website and have yet to receive any official response. I am a doctor working in Cape Town and I cannot get a phone and contract so that I am able to care for my patients and do my job!!!!!
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Telkom's replyOfficial
07 May 2015, 20:16Hello daniel_erasmus,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM109307.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM109307.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Best regards,
Telkom's reply07 May 2015, 20:16
Official
Hello daniel_erasmus,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM109307.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM109307.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Best regards,