Zero LTE coverage, Zero customer service

I took out a Telkom 20GB LTE package because I was told by the telesales person that my area was now fully covered for LTE (Telkom's coverage map confirms this). I received the new modem and sim card on 21 August 2015 but when the sim was activated I found that there was absolutely no LTE coverage. I called their sales call centre (Sell Direct) and after being messed around for more than 2 weeks I was told that I had to call customer care. A case was logged eventually (***9) after which I received two separate visits (about a week apart) from their Network technicians who both confirmed that there was poor signal and that I will not be able to pick up LTE signal without a booster antenna (incident # 620040). I was told that the case is now being handed over to the relevant technical department who had to make a decision.<br> I have called the call centre COUNTLESS times with no success. Just \we will escalate to the technical department' EVERY TIME. I recently spoke to team leaders Tumi and Brenda that made promises but delivered nothing. Terence Pakri (manager) refuses to take my calls.<br> I want this contract cancelled NOW - it's been 4 MONTHS! Or get your CEO to call me."