Zero Interest in resolving issues by Telkom

Hi,

This is now my fourth time complaining on Hellopeter for the same issue. Please read the following complaints for my history;

https://www.hellopeter.com/telkom/reviews/shocking-service-from-telkom-maritzburg-and-call-center- **********

https://www.hellopeter.com/telkom/reviews/horrible-service-from-telkom-pmb-store- **********

https://www.hellopeter.com/telkom/reviews/telkoms-lack-of-communication- **********

I have also emailed the complaints and compliments department via email and have had no feedback regarding this issue.

Please can your team leader or somebody who's actually in charge contact me to discuss this issue as its been over a month since my first complaint and I have received no feedback whatsoever. The last response I got from Telkom they gave me a reference number for a slow internet issue i had instead of the actual complaint I am having.

My 1st initial complaint reference number is - Reference: AI **********

I would Like an actual phone call from a team leader to discuss this issue and not a generic response stating that my query has been escalated and I will receive feedback shortly as I never receive feedback.

I have received such horrible service from Telkom that I honestly feel that I will be moving away from Telkom.

Thank you