EA
Eugene A

1 reviews | Active since Jul 2012

17 Mar 2016, 08:55

Zero feedback or assistance

My line was suspended because ' our system did not pick up on your payment of 1 March' according to Desmond.<br> We'll have it rectified.<br> Three days without connectivity and an average holding time of 40 minutes per call to 180.<br> <br> COMPLETELY UNACCEPTABLE

0
Replies (1)
Telkom
Telkom's reply17 Mar 2016, 09:20
Official
Hello ealberts,

Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.

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Regards
keagan
Telkom Social Media Team

Best regards,