Zero feedback from telkom
I ordered the telkom home unlimited service. Had to deposit an amount of R700. a Week after I made the deposit Ive still heard nothing from telkom. I went on their website chatted with a service agent and all they say is to contact sales. I have done this numerous times not getting hold of anyone spending more than R300 on airtime to get hold of telkom. I also made use of the "call me back " feature about 20 times with no avail . What do i do now. This is very frustrating.
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Replies (3)
Telkom's replyOfficial
13 Aug 2018, 13:48Hi Daan
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our mobile team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Bradley
Telkom Social Media Team
Best regards,
Telkom's reply13 Aug 2018, 13:48
Official
Hi Daan
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our mobile team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Bradley
Telkom Social Media Team
Best regards,
's updateReviewer Update
15 Aug 2018, 13:57I am still waiting for something to be done...........?
's update15 Aug 2018, 13:57
Reviewer Update
I am still waiting for something to be done...........?
's updateReviewer Update
24 Oct 2018, 08:40Another 2 months have passed and still nothing
's update24 Oct 2018, 08:40
Reviewer Update
Another 2 months have passed and still nothing