Zero feedback and continuous incorect billing

I have been contacting and logging disputes with Telkom and the feedback is just zero. If they phone you they tell you the problem is not with their department then you wait another 4 weeks before they get back to you. <br> <br> The best is this month they continue to bill incorrectly. <br> <br> The online chat agent are also never able to assist. <br> <br> Seriously if they do not sort this out a.s.a.p I will have to move to someone like MWEB that manages telkom for you.