Zero Customer service, zero tolerence

<p>So I'm posting this here since I have had no joy resolving the problem with the service I've been receiving from Telkom, for both contracts i have with them. Your call centre is useless, to say the least – there is not one human available to talk to – only “canned voices”. And the ones that are available fill you with promises and lies. Even on this website, there is nowhere to report a fault .I have been without a service for more than 2 months now trying to resolve my issue. Ive tried to take my matter up with them on Socialmedia in the hopes someone can hear my plea, with sugar coated versions of follow ups being made, or complete disregard to my query in hand. I refuse to pay for a service that has not been rendered to me for close to over two months, Both my contracts end in Dec and i would love not to even consider renewing my contract with Telkom for as long as possible.</p> <p> </p> <p>I would advise anyone who is interested in joining south africa's largest telle communications and mobile network provider, to save themselves the trouble and find a more effective service provider that will actually get the job done, yet alone, follow through on their word. What baffles me mostly is; for a service provider of such magnitude, why is your service so horrible??</p> <p>The only way Telkom can redeem its reputation is if it responds to the complaints. <em> know that complaining on hear wont help as it will fall on deaf ears, i can only hope whoever takes the time to read this can spare themselves the trouble, heartache and money and rufuse anything from telkom as they will certianly not give you anything! in return</em></p>