1 reviews | Active since Mar 2016
ZERO Customer Service/High Latency
I am literally at a loss of words.<br> <br> I will just paste the links to my PREVIOUS THREE COMPLAINTS that have been COMPLETELY IGNORED.<br> Telkom promises: \This matter will be escalated for urgency and our consultants will be in touch.\"<br> They ****. No one has contacted me. Not once.<br> <br> Here are links to my previous complaints. Telkom has ignored every single one. I cannot belief that a company would treat a paying customer like this. I am literally on the verge of just cancelling my line - as it is useless anyway. Never, EVER will I make use of Telkom again. Ever.<br> <br> http://hellopeter.com/telkom/complaints/congested-exchangepacket-losshigh-latency-***<br> http://hellopeter.com/telkom/complaints/no-response-and-congested-exchange-***<br> http://hellopeter.com/telkom/complaints/completely-ignoring-customerfaulty-service-***<br> <br> This is my last attempt. "
Thank you for making contact with us again.
We have escalated your complaint to our floor manager for urgent attention.
This response serves as confirmation that your query has been received and we will provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Regards
Hilary
Telkom social Media Team
Best regards,
Thank you for making contact with us again.
We have escalated your complaint to our floor manager for urgent attention.
This response serves as confirmation that your query has been received and we will provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Regards
Hilary
Telkom social Media Team
Best regards,
