EB
Edwin B

1 reviews | Active since Oct 2014

15 Apr 2015, 07:03

Zero care for customers

I have been dealing with the same issue with Telkom for the past 8months, after fault logging, complaints, 'Hello Peter' complaints etc, no one can help me with the poor service I am faced with.<br> <br> I have once again been without connectivity for the past week, this is effecting my business tremendously. I have been calling non-stop, but Telkom has the most useless and understaffed call centre in South Africa.<br> <br> I need this problem sorted today or I will be canceling my contract. The number related to this complaint is ***.<br> <br> I have zero connection, it is not my Router but the line itself. No technician hase been here to fix the issue.<br> <br> What should I do???

0
Replies (1)
Telkom
Telkom's reply15 Apr 2015, 09:33
Official
Hello Edwin1206,

Thank you for making contact with us.

We do apologise for the experience.

Please note that our team will contact you to assist further with your fault resolution.

Your social media ref: SM103548.

Regards,
Boitumelo Makhongoana
Telkom Social Media Team

Best regards,