You’re making a fool of me

Since the 29/11/2024 I have been experiencing issues with my network from normal calls to internet connectivity. Full week yet when I load data it’s running out like crazy yet device isn’t even showing a mere picture can’t respond to emails . On Saturday the 07/12/2024 I reported the issue I was given a log number and it will take them 3 whole days for them to respond to my query “ Telkom SA: Dear Customer, Your query will be attended to.Your case number is ***9 Please do not reply to this SMS.” Sunday the 08/12/2024 evening I am still having issues and it’s gotten worse that it cuts calls and people can’t hear me . This is the most frustrating thing I have ever experienced with this network . I call again 11/12/2024 on my birthday calls can’t get through they keep on dropping,i tried calling calls fails . I am then told try purchasing all net data instead for better connectivity. I did that connects for a while then switched to the same thing . Most useless network ever existed on planet earth.