sG
sifiso G

1 reviews | Active since Aug 2015

15 Nov 2016, 21:59

Your service level is very appalling.

<p>I have logged at least two calls with Telkom with regards to “Telkom to Telkom Campaign minutes” or whatever the hell this service is called. Every month my account is debited with R49 for these ****** minutes. Every time I call the Telkom call Centre, I get told that the call hasn’t been assigned to anyone as yet. What is so difficult in removing a service that I never requested for? I need to be in control of this service, only pay for it when I need it. I never selected the recurring option. Why is so ****** hard to unsubscribe me from this poor service?? Even though I’ve logged about two call for this, I have call the Telkom call Centre so many times requesting feedback. I can’t keep on calling the call Centre as if I’ve got nothing to do.</p>

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Replies (1)
sG
sifiso G's update31 Mar 2017, 22:17
Reviewer Update

This is still a problem. I got a bad service from your callcentre. Today (31 March 2017). The lady placed me on hold for more than 30 minutes. Yooooh.