JB
Jolande B
1 reviews | Active since Nov 2013
26 Mar 2018, 13:35
Your service is terrible!
Your service is terrible! I was contact to do an upgrade more 2 weeks ago. I was told I would receive a Modem and Range Extender. I received delivery within a few days but when I got home I saw that you delivered a LIT Modem and Range Extender. I phoned Telkom only to be told that I need to contact the Upgrade department. I have phoned the Upgrade department about 12 times and have held on for more than 10 minutes every time without ANYONE EVER ANSWERING!!!
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Replies (2)JB
Jolande B's updateReviewer Update
04 Apr 2018, 10:11I have still not been able to get a hold of anyone in your upgrade department. Pathetic!!
And now I got a bill with the incorrect amount on it.
Contact me as soon as possible!!!!!!!
JB
Jolande B's update04 Apr 2018, 10:11
Reviewer Update
I have still not been able to get a hold of anyone in your upgrade department. Pathetic!!
And now I got a bill with the incorrect amount on it.
Contact me as soon as possible!!!!!!!
JB
Jolande B's updateReviewer Update
18 Apr 2018, 09:2714 days to tell me I now have a reference number! WOW!!!
JB
Jolande B's update18 Apr 2018, 09:27
Reviewer Update
14 days to tell me I now have a reference number! WOW!!!