CZ
Casey Z

1 reviews | Active since Aug 2012

09 May 2016, 08:09

Your Service is Non-existent

<p>Hello. Since 21st of April, my telephone line has been dead. Completely dead, no dial tone. On top of that, my internet is syncing only at 80kbps. When I am supposed to have a 2meg line. I clearly have no internet yet I am paying you for line rental? What am i renting? Nothing apparently because i have no line and no phone. I work from home and internet is key to me. Problem is, here I am relying on Data from my cellphone. I have an uncapped line with you, and I am stuck spending R260 for every 2gbs data I am purchasing.</p> <p>&nbsp;</p> <p>Fix your terrible line, and give me a call, because no one has even bothered calling me. I got one call, someone said, that the tech would be there the same day, but no-one has shown up. There was no lightning recently, so the excuse of your network being down for that doesnt apply. I want this fixed, I am already in the process of getting other internet with Line of site, because Telkom clearly doesnt want the business.</p>

0
Replies (1)
Telkom
Telkom's reply09 May 2016, 08:53
Official

Good day caseyvanzyl 

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.