1 reviews | Active since Mar 2013
YOUR SERVICE IS DISGUSTING
and I am back again!!! STILL WAITING FOR NOT ONLY YOUR TECHNICIAN TO COME AND REPAIR OUR FAULT, BUT ALSO FOR YOUR MANAGER THABANI ZAMA TO CALL ME!!! I was told yesterday by Silindile in your call centre that Thabani Zama would be contacting me personally to resolve this problem...STILL WAITING!!<br> <br> My previous complaints ae below so you can see just how long this has been going on for!<br> <br> ONCE AGAIN NO SERVICE FROM TELKOM, SERIOUSLY DO THEY EVEN CARE ABOUT THEIR PAYING CUSTOMERS?? DISGUSTING!!!<br> <br> We are going on 6 weeks, they have still not fixed our line, we were promised it would be done by the 20th, that date has come and gone. I was told a technician was here on the 22nd December, once again as I pointed out to them, we asked to be called first to come and open the office but they can't even get that right!<br> <br> We have been without our business ADSL line since Monday. The fault was reported and when you call for feedback or an update, the response we get is that they are waiting for a technician to be appointed and that it takes 3-6 working days for a fault to be attended to. How are we supposed to function without a proper working ADSL line. The last time it took Telkom 3 weeks to
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is:SM178010
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is:SM178010
Regards
Luleka
Telkom Social Media Team
