YOUR SERVICE IS DISGUSTING

Telkom has got to be the worst service provider in South Africa, we all thought it was Eskom, but Telkom have taken the title. Midway Homes has been waiting for 33 days to have our business ADSL repaired, we lodged the fault in the 24th July 2015 and since then all we have had are empty promises and lies! I have been in touch with supervisors who claim that they CANNNOT make a call to the technician, they can only email them, how bizarre is that - a telephone company who cannot contact their own staff by phone! The public cannot get hold of anyone at Telkom, not management or technicians because there are no phone numbers available to us. Instead we have to suffer through the inefficiency of the call centre staff who's only answers are \we have emailed the technician or we have escalated the fault". It is disgusting that as a paying client we are treated in this manner. We are waiting for some service Telkom!!!!!"""