Your request to cancel a Telkom service/s is acknowledged. BUT WE WON'T DO ANYTHING ABOUT IT!

This has been going on since April 2018. Telkom cannot cancel the landline in-store. We have sent the instruction on a Company Letterhead and the Directors' ID to them several times. Each time they acknowledge receipt but then state: "tried to get a hold of you to discuss your request, however, we were unsuccessful". Meanwhile we still receive an account! There is nothing to discuss! The business is closed! Terminate the service as requested! Done!

From: ********** ********** Sent: Wednesday, 18 July 2018 9:05 AM To: ********** Subject: RE: [ ********** 92]RE: [ ********** 32]RE: [ ********** 85]Cancellation of TELKOM Service Good Day Your request to cancel a Telkom service/s is acknowledged. We tried to get a hold of you to discuss your request, however, we were unsuccessful. A Telkom agent will attempt to get a hold of you again within. Kind Regards Telkom

From: ********** Sent: 09 July 2018 02:28:00 PM (GMT+2) To: ********** Subject: RE: [ ********** 32]RE: [ ********** 85]Cancellation of TELKOM Service Attachments: <mdb Cert ID.pdf>, <Telkom Cancellation.pdf> Good day, Kindly find attached the cancellation request (3rd) and copy of my (directors’) ID document. Note that the premises are vacant and the line to be cancelled NOT IN USE. Kind Regards / Vriendelike Groete, M Director