Your ***
<p>So, i lodge a complaint/review here on Monday 20 March and receive a response to say they will investiagte and get back ,Your Reference: AI ********** ,</p> <p> </p> <p>Its Thursday 23 March 2017 and 3 hours of telephone calls to Telkom has passed again, and to top it off on Monday i go to a Telkom Direct store in Canal Walk(Century City) get helped by a consultant, Lorenzo to put through a mobile contract on our current account, He tells us that it will take 3 days for processing. I receive an SMS with ref. nr. ********** 9, case resolved. We call 081180 and find out that the application has been declined because of low scoring...Telkom didnt put the contract on the business account and used my wifes detail to process the application....come on Telkom and now no- one can assist me...My ADSL line and telephone line is still down, sinc 07 MArch 2017....***. To top it off also one of your sales agents Zarina wahab wants to sell me an Uncapped LTE @ R799 for which i dont have coverage for in my area.....PATHETIC TELKOM PATHETIC</p>
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Telkom's replyOfficial
24 Mar 2017, 07:24Good morning.
Sorry for the inconvenience caused. The are issues in the area due to sabotage caused on an underground cable. Our technicians are awaiting materials to resolve this matter. No time of repair is noted yet.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's reply24 Mar 2017, 07:24
Official
Good morning.
Sorry for the inconvenience caused. The are issues in the area due to sabotage caused on an underground cable. Our technicians are awaiting materials to resolve this matter. No time of repair is noted yet.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
's updateReviewer Update
04 Apr 2017, 10:29TELKOM, so your technicians has been working in the area last week and all my neighbours has been restored and my line is still down and i am not getting feedback from your agents in the call center or the cable department..What is going on????????????????????????
's update04 Apr 2017, 10:29
Reviewer Update
TELKOM, so your technicians has been working in the area last week and all my neighbours has been restored and my line is still down and i am not getting feedback from your agents in the call center or the cable department..What is going on????????????????????????