Your reference AI*** - the waiting game

<p>Hi babitseng-makoloi,</p> <p><br />We certainly understand and acknowledge why you wanted to bring this matter to our attention.</p> <p>Be assured that your query has been escalated to our Mobile billing department and feedback will follow.</p> <p>Apologies for any inconvenience caused.</p> <p>Your reference AI ********** .</p> <p>Regards,</p> <p>Rafeeqah</p> <p>Telkom Social Media Team</p> <p> </p> <p>*****************************************</p> <p>I suppose I'm once again expected to phone around as people pass the buck until I get assistance. SMH</p>