NS
Nthabiseng S

1 reviews | Active since Mar 2009

19 Jul 2018, 16:18

Your rates are Cheap and so is your Staff.

I called telekom mobile just now and spoke to a rude impatient Vanessa. i dont think she knows what she's doing. she was so rude , she kept sighing on the phone and at one point she sang while i talk . you rates are very cheap and so is your customer service. i'm used so many networks and never came across such *********** and rude customer representative. that Vanessa strasfered me to an IVR ehen i requested the manager then finally came through to a Yolanie who was just like vanessa. train your people soft s****s , nxa

0
Replies (1)
Telkom
Telkom's reply23 Jul 2018, 14:17
Official

Hi bojie,

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction REF: AI***

Regards
Garreth
Telkom Social Media Team