Your problem has been 'escalated' means nothing
<p>What absolutly terrible service from telkom. Why am I even surprised, and why did I even do this to my self.</p> <p>All I have been trying to do since wednesday is activate my sim card. After 1 phone call on wednesday , 3 on thursday and the 3rd one today I am now on hold for a 'manager', 25min and counting. All they keep telling me is my problem is being "esculated' and that it will be activated within 2hrs or 24hrs or 12hrs or or or.... Been given numerous refereance numbers, a billion promises, and many "we will call you back's". HOW HARD IS IT TO ACTIVATE A SIM CARD!!!!!!!!!!</p>
Good Day,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Good Day,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
What irony. There is that word again "Escalated". Proving that you did not even read my review. Thank you Telkom.
What irony. There is that word again "Escalated". Proving that you did not even read my review. Thank you Telkom.