Your number one stop for poor internet

<p>Firstly I submit info to Mweb via their Forum then they say that I have MASSIVE conjestion on my line. The problem is explainging that to the idiots sitting behind a desk at Telkom "Log-a-fault" branch.</p> <p> </p> <p>Firstly in dialing 10210 there is no mention that there is a tech support only that you can log a fault while Telkom Business has a technical support which I deem 100% unfair.</p> <p> </p> <p>I would like to post this screenshot of the data I had to collect myself because apparently Telkom does not know how to do that aswell... </p> <p>Image: http://prntscr.com/c39b9d</p> <p>if the image is censored by some sort of HelloPeter link blocker the link is prntscr dot com slash c39b9d</p> <p> </p> <p>The image shows that there is not only packet loss but high ping spikes. This constantly happens to my line because apparently Towns get lower priority for lines but apparently their standard conjestion excuse is invalid at this time, The current time of myself barely being able to write this because of interuptions to the line is 11:34 PM where the problem still occurs.</p> <p> </p> <p>They say that they won't fix the problem because the lines are made of copper and they cause lagg all the time, the only way to fix it (the lagg of the 400 ping on SA servers) is to upgrade your line by your self physically, and they said and I quote: "It will cost you R1000 per meter for fibre from the exchange to your house." essentially forcing you to either pay R1000 per meter or have ****py internet which is against the policy of Telkom.</p> <p> </p> <p>I am entirely disturbed by Telkom and their unprofessional approach to their customers.</p> <p>It would be more polite to take a dump on their front lawn.</p>