Your Email Address dont FFFFEN work ***

I ordered a new mobile Wifi router and a Laptop from Telkom on the 24th of August 2022. I was approved and was informed that I can expect delivery of my goods in the next 10 days. On 2 September 2022 I received the following SMS: Thank you for ordering a Mobile deal with Telkom. Your order has been processed, however we are awaiting stock and you will be updated once stock is available. Please expect further communication from us in this regard. Kindly email us at *** Kind regards Telkom. The same on the: 6th September 2022, 8th September 2022 & 16th September 2022 On the 13th of September 2022, I contacted Telkom, after being sent from one to the other department, I was informed that I can't speak to "THAT DEPARTMENT" that sold me the unit I need to e-mail them *** And this is where the S#it starts. THE EMAIL DOES NOT WORK (See Below). "Delivery has failed to these recipients or groups: *** The e-mail address you entered couldn't be found. Please check the recipient's e-mail address and try to resend the message. If the problem continues, please contact your helpdesk."

I tried sending to this e-mail address from multiple emails and same response.

But that is not all, YESTERDAY 19th September 2022 I phoned and demanded an answer as to when I will recieve the laptop . And Guess What!! I can't speak to "THAT DEPARTMENT" that sold me the unit I need to e-mail them at ***

Then I told them I want to cancel my order, once again I was told < I can't speak to "THAT DEPARTMENT" that sold me the unit I need to e-mail them ***

All I am asking for is some response as to when I will receive the laptop. is that to much to ask for? I would like a response and a working email.