Your contractors are a waste of time

I have requested for a new line to be installed at my home. This was meant to be done today. Since I already have a landline and internet connection at this residents it should be a simple install.

I have already received an SMS stating that my services have been activated and I will be billed pro rata starting from 08/05/2018. I am not paying a cent for a line which hasn't been installed!

The contractor named Trevor which was meant to do the install today had made excuse after excuse and I am now sitting with nothing and no information. First excuse was that the cable underground is damaged (I have a working line currently at residents). Second excuse was, there is no line of site for fibre (I never app**** for fibre). Third was trees in the way. There were many more. These are the people running Telkoms name into the ground. I had no issues signing the application and the service at Telkom was great. This experience with the technician however has made my blood boil.

I am furious and appalled at these blatant lies. If this is not resolved very soon. I will be cancelling everything including existing lines.