Your 21 days went to 120 days and still nothing

<p>Dear Customer</p> <p>We hereby acknowledge receipt of your fixed line Consumer Contract and Services Cancellation/Retention Request. A service consultant will contact you within 21 business days to verify the information provided and/or confirm cancellation/retention options available.</p> <p> </p> <p>Cancelled/Migrated account 4 months ago. Phoned Telkom a couple of times on your useless customer care number and all they say is its still in progress. Last time i phoned was December. Sort this now or ill take it up with my advocate as this is ridicules. I'm not at fault I've got all my email correspondence of cancellation so I think it's time Telkom start doing their work and finalize the transaction I started 4 months ago.</p> <p> </p> <p>Telkom Account no : ********** 46937</p>