YOU WILL PAY TELKOM TILL YOU DIE

So I took out a contract with telkom paid it all well uptill it came to a point that I did not have a job anymore still tried to pay the account to the best of my ability but could keep up.

I asked them to cancel the account well in advance as advised by the call center agent :mam call back in 3 days and you can cancel you account.

I did as advised and I was told NO y OK u can't cancel first pay the arrears amount.

They suspended my line and I made a few payments I then noticed that they still billing me a monthly subscription every month but I'm not using the numbers in question.

I called back up and asked for them to freeze the account so I can pay them they advised they can't. So I can't afford to pay the hole amount as am not working and now have a baby as well. As a single mom they have no mean of meeting me half way.

All the agent I've spoke to since March told me a different story every time I call. On 2 occasions I've been told I can cancel the account they even mailed me instructions on how to do it.

2 days ago again an agent told me you can cancel I'm putting through a request on your behalf. I called in this morning to check on the cancelation process and the lady told me oh no you contract cannot be canceled cause your account is in arears.

I'm now in a position with a six month old baby can't find a job in my s****ed field cause this pop up as am not credit clear. Not even pep would employ me due to this.

I don't ever want to deal with Telkom again and am telling all my friends and family using telkom to change to cell c both contract and prepaid..

I've really tried my best to pay the account the more am paying the little I have more you adding and that means I'll be paying for the rest of my life.

And if I don't pay you'll just blacklist me,??? Meet me halfway. That's all am asking. ****ty services, the agents lack product knowledge..