1 reviews | Active since Oct 2018
You will pay more for less data because you didn't take the router
Have logged 2 complaints regarding the wrong amount of data given to me, got a response via text that my query was resolved. Nothing more. Still I didn't get the correct amount of data. I decides to calmly call again and ask what the problem was. Apparently when I app**** for my LTE I requested a sim only, because I didn't want the 24 x months contract they force you to take and because I already had a router. What on earth must I do with two routers. I app**** for a 40g day time and 40g night time but only received 20g day time and 20g night time. First complaint was logged on 20 Aug and then again on 3 Sep. NOW for the best answer ever ! "You are paying R455 per month for 40g because you didn't take the router !!! " WHAT !! nowhere did the sales consultant or your website or the first time I logged a complaint was that the explanation !! WHAT a joke !! so because I did not what to take a router I don't need and a contract I don't want for 24 x months you will take the full price of a 80g contract from my bank account but only give me 40g of data !! I do believe that is will be consider as false advertising or plain old theft !
I have been a client of Telkom since last year April and have defended Telkom against all my friends and have told them what great service I get from you with regards to my cellphone contract. BUT no more will i do that. i will be cancelling my LTE contract with you, as you are *****ing my money !!! 40g data for R455 per month WHAT A JOKE !!
