You will pay for Telkoms "glitch".....

Shame on you! For the best part of 2 years my account has been debited on the 5th of each month. Yesterday - Sunday the 5th my account gets suspended due to arrears because the debit order cannot go through on a Sunday.... I get advised to change the day.... Apparently the 4th or 3rd would be better.....WHAT! Those days never fall on a Sunday??? 3 calls to Telkom - debit order has been deducted and still no service. Management refuses to speak to me and promises to call back. Nothing!! I have been told it is a "glitch" - but still have to pay for the days of suspension.....