1 reviews | Active since Dec 2013
You will not ***** from me twice and get away with it!
<p>I was billed twice for a migration fee and it seems to be impossible to get any assistance from telkom. I called as soon as I got my invoice in order to prevent the fee from being charged a second time. I got no feedback and i've been calling ever since I got billed but get no resolution to the issue. This is a breach of contract and should be able to cancel my contract on a count of that. I'll be liable to pay for the devices and nothing else. Get your **** together telkom this is not the first time you have ****** from me, look up my previous complaints. I will not let it go this time.</p>
Hi Vanessa,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts team.
Your reference number is AI***.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Hi Vanessa,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts team.
Your reference number is AI***.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
I got a call from an gentlman who proceeded to tell me that my migration fee (to a higher package) is over R2000 and that I would be charged the fee on an monthly basis until my contact is up. On what planet does this happen? I have had contracts before and have never been charged a migration fee unless it was a downgrade and now I'm being told that I have to pay over 2000 rands to migrate? I am cancelling the debit order telkom has on my account. You are not getting another cent from me.
I got a call from an gentlman who proceeded to tell me that my migration fee (to a higher package) is over R2000 and that I would be charged the fee on an monthly basis until my contact is up. On what planet does this happen? I have had contracts before and have never been charged a migration fee unless it was a downgrade and now I'm being told that I have to pay over 2000 rands to migrate? I am cancelling the debit order telkom has on my account. You are not getting another cent from me.