You want to solve your service problems...accountability!

<p>Have spent the last 12 DAYs on the line to Telkom! Adsl line was apparently installed on 120516 however it has never worked, no dial tone no nothing.</p> <p> </p> <p>After continuously informing telkom of this for 4 days I have insisted on speaking to supervisors and managers only...ALL should be fired because the couldn't manage a toilet! I have spoken to no fewer than 5 managers from around SA (Unati in Cape Town to Sam in Durban...thanks for being consistent with the poor service there Sam, you are not a man of your word) on each occasion I have been promised call backs and the good ol "tomorrow", nothing.</p> <p> </p> <p>i have reached the end of my patience with your useless company and demand some dam service, it terms of the CPA act you are legally obligated to repair or replace a defective product within a reasonable time (1 week), you are in breach of this. If I don't get some results soon I will not only be suing you into bankruptcy but will sign your call centre up for every spam and **** number I can find! Sam (apparently a Durban Telkom manager), the reason you lot can't fix your service problems is a complete lack of individual accountability.</p>