You've breached the contract with ME

8TA Telkom. I'm sick of having to call in and complain about me using data and losing data during the evenings when there is no one connecting to the modern or wifi. I want to know where my data has been used and all u can give me are the times, (not even the websites, that I have supposedly visited) my data disappears during stupid times of evening and early morning, and they never the same time. When I say o want to lodge a complaint about my data they tell me I can't cause I have already lodged 2 complaints about the same problem at a different time.. Did it ever occur to you that the PROBLEM is NOT fixed.. Now I'm having problems that I can not access the Internet at all as there is a red light on modem, after spending close on 30 min on the cell phone to them I get told what it has to go to technicians, and I have to wait 2 to 72 working hours.... How RIDICULOUS is this service I have to wait nearly 9 working days for YOU to sort out this problem..... 8TA and Telkom you are seriously useless no customer satisfaction on your side, you just expect us to except this.... Very very very poor show on your side.. I will be very surprised of I even hear from someone after lodging this