PP
Paul P

1 reviews | Active since Oct 2015

26 Oct 2015, 12:11

YOU STILL OWE ME MONEY!!!

I have been asking about this for months.<br> <br> You only paid me back for half of the money which was incorrectly debited from my account after I cancelled my service.<br> <br> Your credit statement is incorrect.<br> I am still owed R328.51<br> <br> I am not interested in you telling me that a billing consultant will attend to it. <br> I must have been told this about a hundred times by now. All lies.<br> <br> It is a very simple thing to fix. <br> Just pay me the R328.51 that you owe me.<br> <br> AGAIN....<br> The details of the line which I cancelled are as follows:<br> Cancellation & final invoice date: 30 June 2015<br> Reference Number for Cancellation: ***A <br> I was then charged for July, August & September - a fee of R220 per month.<br> This amounts to R660 which was not supposed to have been charged.<br> I was then refunded an amount of R331.49 on 23 September.<br> <br> This means you still owe me R328.51<br> <br>

0
Replies (1)
Telkom
Telkom's reply26 Oct 2015, 15:33
Official
Hello ProofPlains,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is:SM158142

Regards
Luleka
Telkom Social Media Team