KG
Kyle G

1 reviews | Active since Jul 2013

25 Jul 2015, 21:24

you people are useless

Telkom is still the most useless company as they still can not sort out a problem. Firstly my internet was cut a couple of weeks ago as I made payment into an account that Telkom told me to, guess what it was my old account so they cut my line. I spoke to Sakhi, he told me he will transfer the money into the correct account. and wont charge me a connection fee. But as usual Telkom has not done this. They just lie to me again! Now I have a letter of demand regarding outstanding amounts. these useless people cannot run a company. The installation people don't know what they are doing, the call centre dose not exist, the sms service does not exist, there is no such thing as customer service at Telkom. I will contact a lawyer and I will make sure this is settled, because you are quick to send me a letter saying I am some type of bad payer and I have paid everything in full up to date. So you waste of time people better sort it out and quick. Oh yes and I am still waiting for my monthly bill and there is still no debit order coming off.

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Replies (1)
Telkom
Telkom's reply26 Jul 2015, 02:19
Official
Hello hello1234,

Thank you for making contact with us.

Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Launa
Telkom Social Media Team

Best regards,