SJ
Simone J

1 reviews | Active since Mar 2014

13 Jul 2017, 12:15

You people are *****ing from me

<p>I sent a letter of cancellation, with the applicable documents to telkom to cancel my DSL service with them. This was sent 17 March 2017 to cancel the sevice come 30 April 2017. Ample of time to cancel the service! Its not like I have a contract with you people, its a month to month service. I paid the final installment via debit order in May 2017 and I thought that was the end of it. Low and behold, June comes around and I get debitted for the full amount for May subscription. I DONT EVEN LIVE IN THAT HOUSE ANYMORE. I sent a letter to your customer services, after which I received an sms saying that my cancellation has been back dated and my account will be recitified. Didnt see a cent of that R515 returned to me. LOW AND BELOHD July comes around and I get debitted again - for my June subscription. Your customer services does not even both replying to my emails. This morning I receive an email with my bill for July that you will be debitting in August. HOW THE HELL DO YOU PEOPLE WORK????????? You owe me over R1000 and you still want to keep charging me! Does it make you feel good to ***** from people? Is that how you keep your company running? </p>

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