YOU OWE ME R798!

I have been on the phone for more then 2 hours now. The first hour was met by someone taking the call but not speaking then just hanging up. Now i am currently still on the phone again, still waiting for assistance.<br> I have also emailed you a month ago about my problem with no response & have now emailed two more times, waiting for some kind of a response plus I have also contacted telkom on twitter.<br> You are still taking R399 off my bank account for an internet account that I canceled two months ago. You have charged me twice now so you owe me R798!<br> Your customer service is the worst I have ever experience and I dont know how you can still take money from someone who does not even have an account with you!!!???