YOU OWE ME MONEY!!!!!!!!!!!!!!

YOU OWE ME MONEY!!!!!!!!!!!!!!

You've taken money that doesn't belong to you at the end of October 2017. The contract I had with you for LTE services had come to an end and I have a letter of cancellation from you stating that the contract term had expired.

Yet you still took money from my account in the form of a debit order after the term had expired. This is ******* and ********** to begin with. But then you are Telkom and you will do as you please regardless.

Now I have made numerous phone calls to *********** call center agents who either can't or wont do anything more than send a mail to the billing department because in their words "We do not have direct contact with the billing department."

Finally I get in touch with a call center manager who's vocabulary spans beyond "No" and "I don't know sir", who assures me he has forwarded the request to the billing department many times. But guess what, still no refund. Its 5 months later now. The sad part is that you dumb@$$3$ have sent me 2 credit notes admitting to the fact that you owe me the money.

You have had my money for 5 months now and gained interest on that money. I am not irate anymore! I am now ****3d off with the flagrant disregard Telkom has for customer support, and rectifying issues of a financial nature that Telkom themselves are the cause of.

I don't want another system generated message here from Telkom. Or a message saying that I must contact Telkom. I have wasted enough money trying to get the money back that you took from me *******ly. You will now have 1 business week as of today ( 06-03-2018 ) to make this payment back to me with interest, before I hand you over for debt collection. I will pay extra if I have to to make your lives as difficult as you've made mine through this saga.

I am now tired of large corporations in South Africa doing as they please.

The last 2 case numbers that I have for this refund issue are as follows: ********** 9 ********** 1

Make it happen.