1 reviews | Active since Mar 2009
You okes are an disgusting onopoly
<p>This is my resort after AfriHost cannot get you guys to fix it and after an hour on the phone this morning, neither can I. Your agents in the call center are USELESS, they cannot transfer a simple call to the correct department, not to even mention the language barrier! For 2 years I have run a line speed of 10Mbps, my SNR and line attenuation was in perfect numbers. After going over to afrihost you chopped me down to 7200, then 6400 and after calling you guys this morning to up it... waaait for it.... YOU DOWNED ME DOWN TO 4096kbps, ***?!?!? That almost seems spiteful! Now, PLEASE go and manually up my line sync speed to 8mbps or higher and I dont even want to hear from you guys until you have figured it out, it can be done, YOU DONE IT BEFORE, nothing has changed! The details follow...</p> <p>My number ********** <br />My cell, primary contact number ********** <br />Fault num (that you closed for some reason) 678CRZ070616<br />Afrihost ref num: JPJ- ********** 6</p>
Hi
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: AI **********
Regards
Luleka
Telkom Social Media Team
Hi
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: AI **********
Regards
Luleka
Telkom Social Media Team
