YOU NEVER CANCEL

I have two internet accounts that expire now. I sent *** to retentions on the 20th of January 2016 and I received you acknowledgement the same day. On the 1st of March 2016 you e-mail me and advise it has been cancelled. This contract expires on the 31st of March 2016.<br> <br> I sent another email to retentions for *** on the 20th of January 2016. You advise receiving the email. On the 1st of March 2016 you send another e-mail apologizing for the delay and give me case number ***9. This contract expired on the 29th of February 2016.<br> <br> When I receive my bill I am still being charged for a contract I cancelled so I call and speak to MD Hajee. Yet today no one has come back to me and I am being charged for something I do not have anymore.<br> <br> Sort out your issues today. Send me proof of cancellation and pass a credit on my account!