MG
Melesha G
1 reviews | Active since Nov 2014
29 Mar 2016, 13:33
YOU MUST BEG TO GET YOUR ACCOUNT
I have received monthly bills from Telkom for the last 16 months and my debit goes off accordingly. Last month one of my phones on my multi sim was ******, hence I had to deactivate both my phone numbers. Now I have not received my bill nor did my debit go off! I tried calling the centre and the guy put me on hold for 5 minutes. Now I must waste my airtime to try and make sure they are doing their job! I do not care if the account is suspended. All I want to do is pay off the account and I cannot wait for the contract to be over. Telkom has a really messed up client services! (This is the second time I have put them on Hello peter)
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Replies (1)Telkom's replyOfficial
29 Mar 2016, 16:27Hello Melesha,
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Telkom's reply29 Mar 2016, 16:27
Official
Hello Melesha,
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
