MG
Melesha G

1 reviews | Active since Nov 2014

29 Mar 2016, 13:33

YOU MUST BEG TO GET YOUR ACCOUNT

I have received monthly bills from Telkom for the last 16 months and my debit goes off accordingly. Last month one of my phones on my multi sim was ******, hence I had to deactivate both my phone numbers. Now I have not received my bill nor did my debit go off! I tried calling the centre and the guy put me on hold for 5 minutes. Now I must waste my airtime to try and make sure they are doing their job! I do not care if the account is suspended. All I want to do is pay off the account and I cannot wait for the contract to be over. Telkom has a really messed up client services! (This is the second time I have put them on Hello peter)

0
Replies (1)
Telkom
Telkom's reply29 Mar 2016, 16:27
Official
Hello Melesha,

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.